Privacy Policy
Effective Date: October 13, 2025

Welcome to Raines Tree Care. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, rainestreecare.com (the "Site"). By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use our Site:

a. Personal Information

When you voluntarily provide it to us through forms or inquiries, we may collect:

  • Name

  • Email address

  • Phone number

  • Address

  • Other information relevant to service requests

b. Non-Personal Information

Automatically collected when you visit our Site:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time and date of your visit

  • Referring website

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries or service requests

  • Provide tree care services

  • Send appointment confirmations or updates

  • Improve our website and customer service

  • Send promotional emails (you may opt out at any time)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share information:

  • With trusted third-party service providers who assist in operating our website or providing services, under confidentiality agreements

  • When required by law or to protect our rights, safety, or property

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Understand how users interact with our Site

  • Improve user experience

  • Track analytics

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without cookies.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data, where applicable

  • Opt out of marketing communications

To exercise any of these rights, contact us using the information below.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site is not intended for children under the age of 18, and we do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or the way we handle your information, please contact us:

Raines Tree Care
15561 Jack Crabtree Rd.
Bentonville, AR 72712
479-644-9210
info@rainestreecare.com